Published In The Great North Arrow, November 1, 2023: Self Check-out
- jim Young “There’s more to business than just business” - The Young Family General Store motto. Recently I used a self check-out for the first time. It was not by choice as the only till that accomodated a cashier was closed. My wife and I were standing in line at Value Village in North Bay, watching other customers at the self check-outs struggling to check themselves out. And we waited as they finally made their purchases, slowly advancing the line one customer at a time. In addition to the one full-serve check-out that was closed, there were 6 self check-outs available of which only 3 were open. Yes they even had those numbers that light up on the poles at each self check-out to indicate which ones were open and which ones were closed. I couldn’t help but wonder “If they are self check-outs anyway, why wouldn’t they have them ALL open ALL of the time?” With a company that is so calloused they would lay off employees to save a few bucks by opening...